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Responsible Gaming

Play responsibly

Our Responsible Play Program is integrated into every aspect of Lotto.com.

The Program provides a safe environment for our patrons to enjoy lottery games as a form of entertainment. It complies with all state and local laws and regulations. The Program also includes policies designed to prevent and reduce potential issues associated with online activities and offers tools and resources to encourage healthy behaviors.

Lotto.com is NCPG iCAP Certified

ncpg

Lotto.com is officially a member of the National Council on Problem Gambling (NCPG). We’re certified for responsible gaming through NCPG’s assessment program (iCAP). Learn more about our commitment to safe and responsible gaming below.

Responsible Play

If you think you or someone you know has a gambling problem, help is available in New Jersey 24 hours a day Call 1-800-GAMBLER®.

If you play the Lottery, here are some things to keep in mind:

  • Money needed for daily expenses should not be used for playing the Lottery.

  • Set a limit. Don't chase your losses and risk getting deeper into a hole.

  • Set some winnings aside for other purposes.

  • Winning and losing are both part of playing the Lottery and other gaming activities. If you're only prepared to win, you're not prepared to play the Lottery.

  • Playing the Lottery is a recreational activity and not an alternative to work.

Problem Gaming Resources

Information regarding responsible play is available at

New Jersey Lottery - Playing Responsibly & Problem Gaming Resources

LOTTO.com is aware that for some, any form of gaming can be a problem. As a result, LOTTO.com encourages responsible play. If you or someone you know shows symptoms of problem gaming, there is hope. Problem gaming is a treatable illness. Please find information on Council on Compulsive Gambling of New Jersey which provides people with free information and guidance about obtaining help for compulsive gamblers. Below you will find links to several services that can help as well:

Self Exclusion

You may exclude yourself from our Services (“Self-Excluded Person”) via our system or by contacting us at [email protected] If you wish to exclude yourself from playing, you have the following options to do so from your account at any time:

  • Choose a time period between 72 hours and up to 6 months to self exclude.

  • LOTTO.com will ensure you are not able to purchase a lottery ticket during this time.

  • Any potential winnings from lottery tickets purchased prior to self exclusion will still be made available to you.

  • You will still be able to withdraw potential winnings from your balance.

 Funding and Spending Limits

You may set deposit or spending limits via our system or by contacting us at [email protected] This will prevent you either from depositing or spending more than your limits allow. Decreasing your limits at any time is immediately applied to your account.

  • Choose a daily, weekly or a monthly deposit limit.

  • Choose a daily, weekly or a monthly spending limit.

  • LOTTO.com will ensure you are not able to go over the lowest threshhold of any of the limits you have set for yourself.

  • You will not be able to increase your deposit or spending limits for a period of seven (7) days the above.

Avoid Lottery Scams

You should be careful about potential scammers who may send false announcements regarding lottery prizes. As part of the scam, an individual is contacted by phone, email, text message, or a letter from a scammer who is claiming that the recipient has won a prize with the New Jersey Lottery. This is a fraudulent claim and there is no such prize. Never respond to these communications and never provide information or send money to a scammer.

WARNING SIGNS OF A SCAM

The New Jersey Lottery does NOT know who the winners are until they come forward with a winning ticket. We do not notify YOU, you notify US.The New Jersey Lottery NEVER requires the payment of any money in order to claim a prize. No one should ever send any money to pay a ‘processing fee’ or any another requested fee in order to claim a prize.

Never deposit any check sent to you that is accompanied by a request that you send or wire money to cover processing or claiming fees. The check that you’ve received is fraudulent and will bounce.

Never provide any personal or financial information to a scammer, especially Social Security numbers, bank account numbers, and credit card numbers.

If you suspect a scam, report it to the Federal Trade Commission at 1-877-FTC-HELP or at the FTC Consumer Information website. You should also, contact the New Jersey Lottery’s Security Unit immediately at (609) 599-6100.